AI Starbucks: Ditching Microsoft, IBM for In-House Software

Starbucks, the coffee giant, is building a pretty robust in-house team. The goal is to develop software with AI, so they no longer have to pay hefty bills to Microsoft and IBM. It's a strategic move for more control and, let's face it, to cut some costs.

The Seattle-based company, which has been selling us coffee since 1971, decided to invest in artificial intelligence. It aims to create custom applications, tailored specifically for its needs. This isn't just a whim; it's about long-term operational efficiency. Or is it?

This isn't just a marketing gimmick; it seems like a well-thought-out choice. Starbucks is using AI to personalize customer experiences and optimize internal management. This includes automating processes that previously relied on external software, often generic and inflexible.

Bloomberg reported on July 9, 2026, that Starbucks Corp. is developing in-house tools with the help of artificial intelligence. These could replace some current software applications bought from giants like Microsoft Corp. and International Business Machines Corp. A strong signal for those betting on technological independence.